Innovative web based support for e-Governance in sociological, economical and biological systems

Abstract

This paper proposes a novel approach to facilitate and foster e-government optimization and automation through the use of advanced information retrieval methods and techniques, and advanced Web technologies, as well. The approach suggested in this article aims to consider interactive processes which are simple, effective, and based on the user's needs and capabilities, rather than the government's organizational structure or government business models. It should create the opportunity to evaluate and eliminate redundant or unnecessary processes as well as to reduce costs and cycle times by transitioning from the processes mainly based on human- related work to automated and more intelligent processes.

U radu se predlaže novi pristup koji treba da olakša i podstakne optimizaciju i automatizaciju elektronske uprave korišćenjem naprednih metoda i tehnika pretrage kao i naprednih veb-tehnologija. Pristup predložen u ovom radu ima za cilj da razmotri interaktivne procese koji su jednostavni, efikasni i zasnovani na potrebama i sposobnostima korisnika, a ne na organizacionoj strukturi vlade ili njenim poslovnim modelima. On treba da omogući da se ocene i eliminišu suvišni ili nepotrebni procesi, kao i da se smanje troškovi i vreme ciklusa prelaskom sa procesa uglavnom zasnovanih na ljudskom radu na automatizovane i inteligentnije procese.