TY  - JOUR
AU  - Simić, Goran
AU  - Jeremić, Zoran
AU  - Kajan, Ejub
AU  - Ranđelović, Dragan
AU  - Presnall, Aaron
PY  - 2014
UR  - http://jakov.kpu.edu.rs/handle/123456789/611
AB  - This paper gives a solution for improving e-Government services based on a hybrid approach: multilayered clustering of e-government documents based on fuzzy concepts and application of different text similarity measures. The goal is to reduce time between citizen's questions and government feedback, either completely eliminating or at least minimizing the deployment of subject matter experts. After the problem description, the paper describes step by step the functionality of the proposed system. At the end, concluding remarks emphasize some important features of the given approach and potential for future research.
PB  - Budapest Tech, Budapest
T2  - Acta polytechnica hungarica
T1  - A Framework for Delivering e-Government Support
VL  - 11
IS  - 1
SP  - 79
EP  - 96
UR  - https://hdl.handle.net/21.15107/rcub_jakov_611
ER  - 

@article{
author = "Simić, Goran and Jeremić, Zoran and Kajan, Ejub and Ranđelović, Dragan and Presnall, Aaron",
year = "2014",
abstract = "This paper gives a solution for improving e-Government services based on a hybrid approach: multilayered clustering of e-government documents based on fuzzy concepts and application of different text similarity measures. The goal is to reduce time between citizen's questions and government feedback, either completely eliminating or at least minimizing the deployment of subject matter experts. After the problem description, the paper describes step by step the functionality of the proposed system. At the end, concluding remarks emphasize some important features of the given approach and potential for future research.",
publisher = "Budapest Tech, Budapest",
journal = "Acta polytechnica hungarica",
title = "A Framework for Delivering e-Government Support",
volume = "11",
number = "1",
pages = "79-96",
url = "https://hdl.handle.net/21.15107/rcub_jakov_611"
}

Simić, G., Jeremić, Z., Kajan, E., Ranđelović, D.,& Presnall, A.. (2014). A Framework for Delivering e-Government Support. in Acta polytechnica hungarica
Budapest Tech, Budapest., 11(1), 79-96.
https://hdl.handle.net/21.15107/rcub_jakov_611

Simić G, Jeremić Z, Kajan E, Ranđelović D, Presnall A. A Framework for Delivering e-Government Support. in Acta polytechnica hungarica. 2014;11(1):79-96.
https://hdl.handle.net/21.15107/rcub_jakov_611 .

Simić, Goran, Jeremić, Zoran, Kajan, Ejub, Ranđelović, Dragan, Presnall, Aaron, "A Framework for Delivering e-Government Support" in Acta polytechnica hungarica, 11, no. 1 (2014):79-96,
https://hdl.handle.net/21.15107/rcub_jakov_611 .

TY  - BOOK
AU  - Dolićanin, Ćemal
AU  - Kajan, Ejub
AU  - Ranđelović, Dragan
AU  - Stojanović, B.
PY  - 2014
UR  - http://jakov.kpu.edu.rs/handle/123456789/610
AB  - Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.
T2  - Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services
T1  - Handbook of research on democratic strategies and citizen-centered e-government services
SP  - 1
EP  - 455
DO  - 10.4018/978-1-4666-7266-6
ER  - 

@book{
author = "Dolićanin, Ćemal and Kajan, Ejub and Ranđelović, Dragan and Stojanović, B.",
year = "2014",
abstract = "Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.",
journal = "Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services",
title = "Handbook of research on democratic strategies and citizen-centered e-government services",
pages = "1-455",
doi = "10.4018/978-1-4666-7266-6"
}

Dolićanin, Ć., Kajan, E., Ranđelović, D.,& Stojanović, B.. (2014). Handbook of research on democratic strategies and citizen-centered e-government services. in Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services, 1-455.
https://doi.org/10.4018/978-1-4666-7266-6

Dolićanin Ć, Kajan E, Ranđelović D, Stojanović B. Handbook of research on democratic strategies and citizen-centered e-government services. in Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services. 2014;:1-455.
doi:10.4018/978-1-4666-7266-6 .

Dolićanin, Ćemal, Kajan, Ejub, Ranđelović, Dragan, Stojanović, B., "Handbook of research on democratic strategies and citizen-centered e-government services" in Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services (2014):1-455,
https://doi.org/10.4018/978-1-4666-7266-6 . .

TY  - JOUR
AU  - Ranđelović, Dragan
AU  - Kajan, Ejub
AU  - Dolićanin, Ćemal
PY  - 2013
UR  - http://jakov.kpu.edu.rs/handle/123456789/526
AB  - This paper proposes a novel approach to facilitate and foster e-govemment optimization and automation through the use of advanced information retrieval methods and techniques, and advanced Web technologies, as well. The approach suggested in this work aims to enable interactive processes that are simple, effective, and based on the user's needs and capabilities, rather than the government's organizational structure or government business models. It should create the opportunity to evaluate and eliminate redundant or unnecessary steps and processes as well as to reduce costs and cycle times by transitioning from the processes mainly based on human-related work to automated and more intelligent processes.
PB  - Državni univerzitet, Novi Pazar
T2  - Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informa
T1  - An approach to governance and policy making architectural framework
VL  - 5
IS  - 2
SP  - 111
EP  - 123
UR  - https://hdl.handle.net/21.15107/rcub_jakov_526
ER  - 

@article{
author = "Ranđelović, Dragan and Kajan, Ejub and Dolićanin, Ćemal",
year = "2013",
abstract = "This paper proposes a novel approach to facilitate and foster e-govemment optimization and automation through the use of advanced information retrieval methods and techniques, and advanced Web technologies, as well. The approach suggested in this work aims to enable interactive processes that are simple, effective, and based on the user's needs and capabilities, rather than the government's organizational structure or government business models. It should create the opportunity to evaluate and eliminate redundant or unnecessary steps and processes as well as to reduce costs and cycle times by transitioning from the processes mainly based on human-related work to automated and more intelligent processes.",
publisher = "Državni univerzitet, Novi Pazar",
journal = "Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informa",
title = "An approach to governance and policy making architectural framework",
volume = "5",
number = "2",
pages = "111-123",
url = "https://hdl.handle.net/21.15107/rcub_jakov_526"
}

Ranđelović, D., Kajan, E.,& Dolićanin, Ć.. (2013). An approach to governance and policy making architectural framework. in Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informa
Državni univerzitet, Novi Pazar., 5(2), 111-123.
https://hdl.handle.net/21.15107/rcub_jakov_526

Ranđelović D, Kajan E, Dolićanin Ć. An approach to governance and policy making architectural framework. in Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informa. 2013;5(2):111-123.
https://hdl.handle.net/21.15107/rcub_jakov_526 .

Ranđelović, Dragan, Kajan, Ejub, Dolićanin, Ćemal, "An approach to governance and policy making architectural framework" in Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informa, 5, no. 2 (2013):111-123,
https://hdl.handle.net/21.15107/rcub_jakov_526 .