@book{
author = "Dolićanin, Ćemal and Kajan, Ejub and Ranđelović, Dragan and Stojanović, B.",
year = "2014",
abstract = "Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.",
journal = "Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services",
title = "Handbook of research on democratic strategies and citizen-centered e-government services",
pages = "1-455",
doi = "10.4018/978-1-4666-7266-6"
}